Privacy Policy

Xylon Limited (also referred to in this policy as “We”, “us” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information that we hold about you or any of your clients (collectively referred in this policy as “you” or “your”).

Information We Collect:

Personal Information: We may collect personal information such as your name, email address, phone numbers, property ownership details and any other details related to the services we provide to you.

Log Data: Our website automatically collects certain information, including your IP address, browser type, operating system, and the pages you visit on our website. This information is used for analytical purposes to improve our website and enhance user experience.

How We Use Your Information:

Provide Services: We use your personal information to deliver the services you requested, such as responding to your inquiries, providing technical support, and delivering relevant updates or notifications.

Improve Our Services: We may use your information to analyse usage patterns, gather feedback, and enhance our services, ensuring they meet your needs and preferences.

Communication: We may contact you via email or phone to respond to your inquiries, provide updates, or deliver important information related to our services.

Information Sharing:

We respect your privacy and will not sell, trade, or rent your personal information to third parties without your explicit consent, unless required by law or to protect our legal rights.

We may share your information with trusted third-party service providers who assist us in operating our business, delivering services, or conducting analysis on our behalf. These providers are obligated to maintain the confidentiality and security of your information.

Data Ownership:

We are committed to maintaining the confidentiality, security, and integrity of the data we store. Any data stored in our database remains the property of Xylon Limited and we are responsible for safeguarding that data. You have the right to access and utilise the data we hold within our system for you, for your operational needs. We provide you with tools and functionality to manage and interact with your data effectively.

Data Security:

We have implemented robust security measures and adhere to industry best practices to protect your data from unauthorised access, misuse, alteration, or loss. However, please note that no data transmission over the internet or electronic storage method can guarantee absolute security.

Changes to this Policy:

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us using the provided contact details.

By using our website and providing us with your information, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our services constitutes your acceptance of this policy and any updates or modifications.